Shipping Policy

We strive to get your order to you as quickly and efficiently as possible. We offer shipping to Australia only. Please read our shipping policy carefully before placing your order.

Processing Time

The busy season is among us. So please allow additional processing time during this peak season Black Friday/Christmas.  We aim to have all orders processed within 3 business days. Orders are not shipped on weekends or holidays.

Christmas Order Cut Offs 

Regional Australia : please have all your Christmas shopping done by Wednesday 10 December 2025

Metro : please have all your Christmas shopping done by Friday 12th December 2025

Christmas Holiday Shut Down

Our office and warehouses will be closed for Christmas Break from Friday 19th December until Monday 5 January – all orders received during this time will be processed on Monday 5 January.  We wish you and your loved ones a happy and safe Christmas.

Shipping Methods and Fees

We charge a flat rate of $15 for orders under $250. Orders over $250 ship for FREE! * 

EXPRESS POST SHIPPING IS ALSO AVAILABLE @ a flat fee of $18

Please note that the estimated delivery times (3 to 14 business days) are provided as a guide only, and are not guaranteed. Delivery times may vary depending on your location and shipping method, regional and out of Metro areas take longer to arrive. As we have partnered with quality Australian suppliers to bring you a convenient “one stop shop” it is quite common that you may receive your order in multiple shipments.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order on the website of the shipping carrier.